Tell us what happened.
This form goes to the same support queue the app uses. It exists in particular for people who cannot get in — locked out, blocked, or never registered — so you do not need an account to use it.
Before you send
Already have an account?
Raise it inside the app instead. A ticket opened there can be attached to the exact booking, with the agreed price and the whole offer history — which usually means it is resolved on the first reply rather than the third.
Reporting a specific booking?
This form cannot accept an order number. Anyone could type one in, so we would have no way of knowing the booking is yours. Describe it here and support will match it by hand, or sign in and report it from the booking itself.
Waiting on approval?
Provider profiles are reviewed by a person, so it is not instant. If a document was unreadable or the wrong file, say which trade you registered under and we will tell you what is missing.
Prefer email?
Write to support@hire-go.com. It lands in the same queue.