Everything the platform does, in plain terms.
Four things have to work for a booking between strangers to be worth making: finding the right person, agreeing what it costs, knowing who you are dealing with, and having somewhere to go when it goes wrong.
Finding someone
Search is built around the fact that a service provider has to physically get to you.
- Search by distance, not by page rank
- Providers are matched from your location outwards, so the list starts with people who can actually reach you.
- Filters that match the trade
- Every category asks its own questions. Filter chefs by cuisine and event type, drivers by vehicle and per-kilometre rate, cleaners by the days they work.
- Availability is real
- Providers keep a weekly schedule and a switch for whether they are taking bookings at all. Someone who has closed their books does not appear as though they are free.
- Profiles show the evidence
- Portfolio images, certificates, licences and completed-job ratings sit on one profile, so a decision does not rest on a photo and a price.
Agreeing the price
Most jobs do not have one right price. HireGo assumes a conversation and records it.
- Counter-offers, kept on the record
- Either side can propose a different figure, up to five offers per booking. Nothing is overwritten — the whole exchange stays attached to the job.
- An advance only if it is asked for
- A provider can request an advance; the customer can pay it or the provider can waive it. The booking does not stall waiting on a payment nobody wanted.
- Advances are proof-backed
- The customer uploads a receipt against the provider’s own listed bank account, and the provider verifies or rejects it. Payment status is tracked separately from job status, so a paid-but-unfinished job is never mistaken for a finished one.
- Local currency, six markets
- Pakistan, India, Saudi Arabia, the UAE, the United States and Portugal each have their own currency. A booking is priced and stored in the currency it was made in.
Knowing who you let in
Verification is a gate, not a badge. An unapproved provider cannot take work.
- Every provider is reviewed by a person
- Documents are uploaded at registration and an administrator approves or rejects the profile. Nobody appears in search on their own say-so.
- The documents fit the job
- A driver proves a licence and shows the vehicle. A lawyer proves a resume and a practice licence. Neither is asked for a photo portfolio that would mean nothing.
- Ratings are earned on finished work
- Only a customer with a completed booking can rate, once per booking. Reviews cannot be bought or bulk-posted.
- Abusive reviews are removed, not rewritten
- Moderators can hide a review from public scores while keeping it on the record. Nothing is quietly edited.
When something goes wrong
Disputes are the part most marketplaces leave out. This one has a route for both sides.
- Raise it from inside the booking
- A customer who was let down, or a provider who finished the job and has not been paid, can open a ticket attached to that booking.
- A dispute records, it does not decide
- Opening a ticket never silently moves money or job status. A person reviews it, and any outcome is applied through the same booking steps both parties can see.
- A way in even if you are locked out
- A public contact form exists for people who cannot sign in — blocked, locked out, or never registered.
- You are told what happened
- Status changes on a booking, an offer, an advance or a ticket are pushed to the phone, and kept in a notification list you can read later.
Six markets, six currencies
Each market has its own catalogue, its own currency and its own providers. A booking is stored in the currency it was agreed in, so a figure never changes meaning later.
| Market | Currency | Shown as |
|---|---|---|
| Pakistan | PKR | ₨ |
| India | INR | ₹ |
| Saudi Arabia | SAR | SR |
| United Arab Emirates | AED | DH |
| United States | USD | $ |
| Portugal | EUR | € |
Two apps, one agreement
Book someone for the work you need, or put your trade in front of people nearby who are looking for it right now.